GUIDES

SPG, SPB, usher, and brand ambassador: what is the difference?

These terms are often used interchangeably, but the jobs are different. Choosing the right role makes your brief clearer and your budget better targeted.

Illustration of one person in the centre with role icons around them

SPG and SPB

SPG (sales promotion girl) and SPB (sales promotion boy) promote a product directly to visitors: explaining the product, handing out samples, collecting data, or selling at the booth. Choose an SPG or SPB when visitors need to be spoken to about the product.

Usher

An usher looks after guests, not the product. Their job is to welcome guests, staff the registration desk, direct guests to rooms or seats, and help with queue flow. Ushers are commonly used at seminars, conferences, gala dinners, and corporate events.

Brand ambassador

A brand ambassador represents the brand in an activation or campaign, often for a longer period than a single event. The role is closer to the face of the brand than to a salesperson at a booth.

Event crew

Event crew support the running of the event: preparing the area, logistics, and light technical support. They work behind the scenes so SPGs, ushers, and performers can focus.

Summary: when to use which

NeedRole
Explaining or selling a product at a boothSPG or SPB
Guest registration and welcomeUsher
The face of the brand in a campaignBrand ambassador
Area preparation and event logisticsEvent crew

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