FOR CLIENTS

How to choose an SPG and usher agency for your event

Agencies that look the same in a brochure can be very different on the day. These questions help you see how they work before you book.

Illustration of a grid of profile cards with one selected and a shield with a checkmark

Ask how they choose candidates

Ask how candidates are found and screened for your event. Ask whether you can see candidate profiles or photos and help choose before the assignment is agreed.

Make sure there is a briefing and a contact person

Good crew still need a product briefing and the event flow. Ask when the briefing happens, who leads it, and who your agency contact (PIC) is during the event.

Check how attendance is recorded

Attendance decides the pay. Ask how attendance is recorded and how you can see it. At Temu Talent, talent check in with a selfie and a location point, and clients who approve attendance can see that proof.

Ask for costs and terms in writing

  • Cost components per person per day, and the service fee if there is one.
  • Costs discussed separately: transport, meals, uniform, coordinator, extra shifts.
  • Terms for schedule changes, replacements if crew cannot attend, and cancellation.
  • How payment is made and when.

Look for a track record you can verify

Ask for examples of events they have handled and, where possible, contacts of previous clients. A track record you can check is more useful than a claim about how many talent they have.

Want to compare? Send a brief to Temu Talent without logging in, then compare the details with other quotes.

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